A field guide to your own stack
Your company is software
you didn’t write.
Your operating procedures don’t live in a handbook anymore. They live in a Zapier filter, a CRM automation, a plugin setting, a spreadsheet formula, a webhook. That’s a codebase — assembled one subscription at a time, and no one has read the whole thing. This blog reads it out loud.
Whose problem does it solve?
Every hyped tool was invented for a constraint someone actually had. The first question is whether you have it too.
What you've delegated
An ad algorithm knows what a good customer looks like. Thirty plugin authors can change your site tonight. Know who holds the keys.
The quiet failures
The automation that broke in March is still broken. No alarm — because the failure mode was silence. We make it loud.